Indian IT giant Tata Consultancy Services (TCS) is set to close one this year’s biggest deal win. According to a report in The Economic Times, TCS is poised to close additional deals worth $1 billion with British retailer Marks & Spencer in the next few weeks. The report quotes people aware of the developments. The company is also reportedly in line to renew its existing five-year engagement with the UK-headquartered company.
The new deals in the pipeline are said to include mandates for business process services and digital transformation programs, among others. These engagements are reported to be long-term, spread out over a duration of 8-10 years. These large deal wins are important at a time when global enterprises have turned cautious about technology spends.
Long-time partners
TCS has been a strategic partner to the global fashion retailer since the year 2018. The company has since worked on human resource solutions addressing over 80,000 employees as well as a solution using the Oracle supply chain management platform. TCS was also designated as a strategic technology partner as it helped M&S transition to a new technology operating model.
The new deals in the pipeline are said to include mandates for business process services and digital transformation programs, among others. These engagements are reported to be long-term, spread out over a duration of 8-10 years. These large deal wins are important at a time when global enterprises have turned cautious about technology spends.
Long-time partners
TCS has been a strategic partner to the global fashion retailer since the year 2018. The company has since worked on human resource solutions addressing over 80,000 employees as well as a solution using the Oracle supply chain management platform. TCS was also designated as a strategic technology partner as it helped M&S transition to a new technology operating model.
In July 2022, TCS signed a multi-year, multi-million dollar deal with M&S aimed to transform the British retailer’s human resources operations. While TCS has worked on HR solutions in the past, the work for M&S, which has over 80,000 employees, is new because it is being carried out on the Oracle supply chain management platform.
TCS has been working with M&S for over a decade. The company also used Microsoft’s Azure Databricks technology to build a platform that gives M&S a complete view of its product line to inform systems operations and planning. The underlying principle was to enable data-driven decision support using out-of-the-box capabilities in the Blue Yonder Category Manager suite, eliminating numerous complex customizations.